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🔒 Privacy Policy
Welcome to ShopTop . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our platform.
By using our website (www.shoptop.in) or mobile app, you agree to the practices described in this policy.
🧾 Information We Collect
We collect information to provide better services and improve your shopping experience. This may include:
🔹 Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via trusted gateways)
- Account Login Credentials (if you register an account)
🔹 Non-Personal Information
- Browser type, device, and operating system
- IP address and location data
- Pages viewed and browsing behavior
- Cookies and analytics data (to improve site performance)
💡 How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Provide customer support and assistance
- Communicate with you about offers, promotions, or updates
- Improve our products, services, and website functionality
- Prevent fraud and ensure security
- Comply with legal obligations
🍪 Cookies & Tracking Technologies
We use cookies and similar tools to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze site performance
- Personalize product recommendations
You can disable cookies in your browser settings, but certain site features may not work properly without them.
💳 Data Protection & Security
Your security is our priority. We use SSL encryption, firewalls, and secure payment gateways to protect your personal data.
Payment information is not stored on our servers — it is processed securely through verified third-party payment processors.
👩💼 Sharing Your Information
We never sell or rent your personal data. We only share information with:
- Trusted service providers (delivery, logistics, and payment partners)
- Government or legal authorities (if required by law)
- Marketing partners (only with your consent)
All third parties are bound by confidentiality and data protection agreements.
🌍 Your Rights
You have the right to:
- Access and review your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of promotional communications
To exercise these rights, contact us at contact@shoptop.in
📦 Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Comply with legal, tax, or accounting requirements
- Maintain order history and customer support records
🧒 Children’s Privacy
ShopTop does not knowingly collect data from individuals under the age of 18 years. If you believe your child has provided personal information, please contact us immediately.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our operations. Any updates will be posted on this page with the revised date.
📧 Contact Us
If you have any questions, complaints, or concerns about this Privacy Policy or your personal data, please reach out to us:
ShopTop (MSME Registered)
📧 Email: contact@shoptop.in
📞 Phone: +91 8446402635
🏢 Address: Khirpai, West Bengal, India
👤 Grievance Officer: Kingshuk Santra (kingshuk@shoptop.in)
✅ Commitment
At ShopTop, we believe in trust, transparency, and integrity. Your privacy is at the heart of everything we do.
We promise to keep your data safe and your confidence stronger — always.
